PhotoClean Support

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I read every message. Please include your iOS version and iPhone model if reporting a bug.

FAQ

Does PhotoClean send my photos anywhere?

No. PhotoClean runs 100% offline. No analytics, no cloud, no tracking. See the Privacy Policy.

How does the delete flow work?

Swiping left moves a photo into an in-app Trash. Nothing is actually deleted until you tap Empty Trash from the Trash screen. When you do, iOS shows one system confirmation dialog and moves everything to Recently Deleted. From there, iOS keeps the photos for 30 days so you can recover them if you change your mind.

I bought the unlock and changed phones. How do I unlock again?

Just open the app on the new phone with the same Apple ID — PhotoClean checks your purchase history on launch and unlocks automatically. If that doesn’t happen, go to Settings → Restore Purchase.

What counts toward the free 100-photo quota?

Only photos actually confirmed for deletion count. Items you swipe left then undo, or that are still sitting in the in-app Trash, don’t count. Only photos that reach iOS Recently Deleted count.

My iCloud Photos are taking forever to download.

iCloud-only photos need to be downloaded from Apple’s servers before PhotoClean can show them. This is a network operation handled by iOS — if it’s slow, check your Wi-Fi. Photos already downloaded on-device load instantly.

Videos?

Yes. PhotoClean handles photos and videos the same way. Video cards show a play button — tap it for full-screen playback.

Is my purchase shared with family?

Yes. Family Sharing is enabled for the in-app unlock.

Can I install PhotoClean without the App Store?

Yes — the source is open on GitHub under a non-commercial license. Clone, open in Xcode, and run on your own device.